FAQ
At TQSolutions, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at info@TQSolutions.net.
What is TQS?
TQS is a set of software tools designed and developed according to GAMP guidelines, for data acquisition applications. Specifically TQS specializes in thermal qualification (hence TQ), but it can be used for general data acquisition both discrete and continuous.
Why do I need TQS?
Many thermal qualification and validation tools and procedures require adherence to various government agency guidelines and regulations (FDA, GAMP, 21CFRpart11, EN554, EN285, HTM2010, HTM2030). TQS has been designed to meet and be configurable for these requirements.
TQS also has a number of features of immense benefit for high accuracy temperature measurement, such as drivers for a variety of calibration equipment, and automated calibration functions and reports that allow measurements calibrated to national standards.
How much does it cost?
There are a range of price options for TQS depending on the application requirements. Please contact sales@TQSolutions.net for a quote or a discussion of your requirements.
What data acquisition hardware do I need?
TQS will work with a number of data acquisition products ranging from the Validator 2000 and high end Fluke products for pharmaceutical validation, to much lower cost hardware.
Do I need training?
For customers purchasing complete validation systems, installation, configuration and training is recommended and usually required.
For customers with general data acquisition applications the Beginners Guide may suffice. Email support is provided free.
Where/how do I buy it?
TQSolutions has a number of distributors listed on the contact us page. If you are not sure which distributor to use please contact us.
Do I get Support?
If your local distributor cannot resolve support issues, free email support is provided by TQSolutions.
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